brightspot

Enterprise License + Support Subscriptions


Corporate Enterprise-wide License and Pricing available upon request
Discounts Available for Start-Ups and Not-for-Profit Organizations

Option 1: Enterprise Software License, Maintenance + Support

• Brightspot Enterprise Software License
• Brightspot Platform Software SLA
• Brightspot Platform Software Updates
• Brightspot Platform Bug Reporting + Fixes
• Email Support


Option 2: Enterprise Software License + Operations Emergency Support

Software License, Maintenance + Support

• Brightspot Enterprise Software License
• Brightspot Platform Software SLA
• Brightspot Platform Software Updates
• Brightspot Platform Bug Reporting + Fixes
• Email Support


24x7 Opertations Emergency Support

• Brightspot Elastic Assets Manager (BEAM) • 24x7 Brightspot Emergency Operations Support


Option 3: Enterprise Software License + Full Managed Hosting

Software License, Maintenance + Support

• Brightspot Enterprise Software License
• Brightspot Platform Software SLA
• Brightspot Platform Software Updates
• Brightspot Platform Bug Reporting & Fixes
• Email Support


24x7 Operations Support

• 24x7 Monitoring and Hotline
• 30-min Response Time Worldwide
• 99.9% Production Uptime Guarantee
• Brightspot Elastic Assets Manager (BEAM)
• Full-Stack Software and Security Patches
• Daily, Weekly, Monthly Backups
• Disaster Recovery


Application Hosting + Delivery Management

• Cloud Hosted on Amazon Web Services (AWS)
• AWS Premium Support (through PSD)
• Development, QA and Production Environments
• High-Availability Infrastructure Configuration
• Auto-scale Implementation as Needed
• Worldwide Deployment as Needed
• CloudFront CDN as Needed
• Other Cloud providers available


Managed Hosting also supported by Rackspace and Microsoft Azure