Brightspot launched Ops Desk to give operations teams a way to bring all of their cloud resources, events and incidents into one single location. Ops Desk allows cloud teams to connect the dots and draw connections that would otherwise be missed.
Filters and quick search capabilities make it easy for operations teams to identify triggering activities and problem areas within respective cloud resources, leading to quicker action and less downtime.
Ops Desk lets cloud teams add metadata tags to issues, helping them retain institutional knowledge, recognize patterns and improve overall cloud operations.
Optimize your existing cloud toolbox
Brightspot Ops Desk integrates with best-in-class services to help teams get the most out of the tools they already use.
Brightspot Ops Desk Use Cases
We support organizations in their need to understand what is happening within their cloud.
Incident Review
Review all incidents that come through the cloud, define the root cause, along with who or what caused the incident.
Full View of Cloud Resources
Centrally catalog all of the organization's cloud resources to help get a complete understanding of cloud resources.
Track Cloud Activities
Integrate with industry leading tools to see the events that happen within the cloud.
User and Role Control
Administer users and roles at a granular level to make sure the right people have access to what they need.
High Powered Search
Increase efficiencies across the entire team with tools to search by keyword, date or metadata to quickly find the desired cloud resource.
Visualize Cloud Activity
Ops Desk's charts and modules help cloud teams quickly identify areas of concern and answer questions for their stakeholders.
Brightspot Ops Desk Documentation
Browse our resource library for all the documentation you need to take full advantage of Ops Desk's powerful suite of tools and capabilities.
Single pane of glass for all the happenings within your cloud infrastructure.
Organize your cloud resources including instances, events and incidents into projects.
Pull-in events from Pingdom, PagerDuty and more to see all of your cloud resources in one place.
View all your network elements from the cloud providers like AWS, Google Cloud Platform and Azure.
Ensure each team member sees the right information about your cloud.
Bring all of your company's cloud data into one location through integrations.
