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Technical & complex content

Manage your most complex and detailed content in a system that’s built to support varied and unique content types, intricate workflows and user- and team-specific roles and permissions.

A modern CMS platform can help your technical teams manage documentation libraries; help desk resources for internal and external customers; as well as create interconnectivity between essential internal systems and via third-party integrations.

Learn How Brightspot Can Help

Real outcomes for customers

Here are just a few Brightspot customers leveraging the Brightspot CMS to manage a variety of complex internal applications, workflows and technical documentation. Talk to us today to see how we can help transform your technical support capabilities.
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Software changes. Make sure your documentation solution can keep pace.

We recently upgraded the Brightspot CMS documentation library on the same powerful engine used by our customers. Here's a preview of how it works.
Topic
Topic is a new content type developed for Brightspot documentation that serves as an individual asset, much like an Article.
Book and chapter
In addition to Topic, a new content type called Book now exists. As the name suggests, Book is a standalone work of chapters organized around a centralized idea that can be read from "cover to cover."
Snippet
A snippet is a piece of modular content meant to save editors time as they create content.
Code snippet
Code block modules give developers a way to more intuitively present code snippets to their readers.
How-to module
How-to modules help writers serve larger pieces of content, like an entire step-by-step process, in a modular way to their readers.

The technical documentation features you need

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Modular content
Create once, publish everywhere. With modular content, any asset can be repurposed and reused, saving your teams valuable time and money.
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Permalink/redirect management
Enjoy auto URL creation, plus 1:1 redirects on any asset. Need to sunset content? Easily handle vanity redirects and wildcards right from the CMS.
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Scheduled publishing
Complete a large series of back-end updates to your documentation without affecting the live site, then schedule those changes to go live when your team is ready.
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Integrated search
Search from anywhere in the CMS to locate content both in and out of the Brightspot platform (including documents from Google Drive or other repositories).
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Version control
Ensure only the most accurate content is displayed on the live site with collaborative editing and revisions while retaining full version history of any changes.
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Custom workflows
With the click of a button, create workflows that are designed to meet your unique business processes and streamline communication.

More Brightspot use cases

Tailored applications for your unique use case with 50+ native platform integrations
Maintain control and increase efficiencies across all your digital assets, including re-use, version control, rights management and user access.
Reach audiences across your digital and print portfolio with a CMS platform that’s been built by publishers, for publishers.
Deliver results and scale to future growth with a content management system that powers publishing consistency and efficiency across your entire organization.
Manage every site in your portfolio in a single instance and publish to multiple languages with our translation tools.
Drive revenue growth with a commerce platform that treats each of your products as content, enabling you to optimize content-to-commerce opportunities across all touchpoints.
Communicate effectively with your most important audience—your employees—using the same set of tools on which publishers rely to build trust with their readers.

Let us give you a demo

Hear how Brightspot can turn your digital strategy goals into a reality and see how the lives of your editors and developers will be changed using our platform.

Request Demo
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