Built-in guided tours that get your team up to speed, fast

Onboarding new editors shouldn’t require a full training program. With the Brightspot Tours plugin, build custom, step-by-step guided tours directly in the CMS. No code. No costly third-party tools.

Turn your CMS into your best training tool

Whether you’re rolling out a new feature or supporting hundreds of contributors across multiple sites, tours provide the correct guidance at the right moment. Empower your team to learn by doing instead of searching through documentation or waiting for a training session.

Brightspot Tours screenshot examples of a welcome message and tooltips for a Gallery content type.
Tailor tours to every content type and role
Not every user needs the same guidance
The Brightspot Tours plugin lets you create tours scoped to specific content types (articles, images, videos or custom models) and assign visibility by role. A new photo editor sees exactly what they need. A marketing contributor gets guidance tailored to their workflow.

Everyone gets a relevant experience
Returning users can restart tours anytime from the production guide. Every tour includes next, back and close controls so users stay in charge of their own learning pace.
Screenshots of the Admin fields to configure a Brightspot Tours instructional guide for CMS users.
Create tours in minutes
Building a tour is as easy as assembling a playlist
Add individual steps from a menu of available items, then drag them into the order that makes sense for your users. Add a title and description to each step and your tour is ready to go. No development work required.
Third-party alternatives are expensive and operate as generic overlays with no understanding of your content models or content workflows. Native to the CMS, the Brightspot Tours plugin is aware of your content architecture. Your admins customize tours themselves, with no dependence on vendors or developers.

No additional license required | Native to the CMS | Built for your team to customize
Built for the teams that need it most
Content teams
Publishers managing content operations across departments, brands and regions can standardize onboarding without scaling their training team.
Multisite publishers
Organizations running multiple properties from a single CMS can give every user the same onboarding experience regardless of which site they belong to.
Contributor base
Organizations with non-technical users can reduce support requests by providing self-serve, in-context training when they need it.
Frequently asked questions

Brightspot’s Tours plugin is a built-in guided tour feature that lets CMS admins create custom, step-by-step walkthroughs directly inside the Brightspot content management system. Admins use a drag-and-drop builder to assemble tours from available fields, tabs, buttons and widgets without any coding or development work.

No. The Tours plugin is included with Brightspot and does not require a separate license, additional software or a third-party digital adoption platform.

CMS admins with the appropriate role permissions can create, edit and manage tours. Tour creation uses a no-code, drag-and-drop interface, so admins do not need development skills to build or update tours.

Yes. Tours can be scoped to specific content types such as articles, images, videos or custom content models, as well as dashboards. Tour visibility is controlled through Brightspot’s role-based permissions, so admins can assign tour access to specific roles, ensuring users only see tours relevant to their responsibilities. Tours can also be customized per site, and there is no limit on the number of tours you can create.

When a user opens a content type or navigates to an admin area for the first time, the relevant tour launches automatically. Users can navigate forward, go back or close the tour at any time.

Yes. Returning users can restart any tour from the production guide at any time.

Yes. Tours include full revision history, the same versioning capability available for content in Brightspot. Admins can compare versions and revert to a previous tour.

Users who have already completed the tour are brought back for the newly added steps, with a visual indicator that the content is new.

Third-party digital adoption platforms operate as generic overlays on top of applications and have no awareness of CMS content models, editorial workflows or publishing permissions. The Brightspot Tours plugin is native to the CMS and understands the content architecture, allowing tours to be scoped to specific content types and roles. It also does not require an additional license or vendor dependency.

Very few content management systems include native guided tour capabilities. Most CMS and DXP platforms rely on external documentation, training academies or third-party digital adoption platforms for user onboarding. Brightspot is among the only CMS platforms to offer a fully integrated, no-code guided tour builder as part of the core product.

The best way to experience the Tours plugin is with a personalized demo. Request a demo to see how guided tours work inside Brightspot and learn how they can support your team’s onboarding and training needs.

Brightspot Tours works best with Brightspot v5. If you are a current Brightspot customer on an older version, talk to us about upgrading.

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