Web accessibility services
Regulators have converged on WCAG as the technical standard for accessibility, and real deadlines are landing in 2026 and 2027.
Brightspot delivers accessibility as a full offering. The same designers and credentialed accessibility specialists who build your site also fix it, so remediation lands directly in your design system.
Brightspot delivers accessibility as a full offering. The same designers and credentialed accessibility specialists who build your site also fix it, so remediation lands directly in your design system.
How Brightspot delivers accessibility
Accessibility work spans two disciplines, and we deliver both from the same team that already builds your site.
Designers
Color contrast, focus states, target sizes, keyboard navigation, responsive and motion behavior, and how accessibility gets built into reusable components.
Credentialed accessibility specialists
IAAP-credentialed specialists (CPACC, WAS, CPWA) who own WCAG conformance testing, content and semantic markup review, alt text and editorial remediation, and compliance documentation like VPATs.
Why this matters now
Depending on your sector, one of these deadlines may already apply to you.
ADA TITLE II
State and local government sites and apps must meet WCAG 2.1 AA. DOJ pushed the deadline back a year: April 24, 2027 for entities serving 50,000+ people, April 24, 2028 for smaller entities and special districts
SECTION 1557
HHS’s rule sets a WCAG 2.1 AA-aligned deadline of May 2026 for covered healthcare entities’ websites, patient portals and apps
PRIVATE SECTOR
No single statutory deadline, but ADA Title III lawsuits over inaccessible websites keep rising. WCAG 2.2 AA is the standard courts cite most in settlements.
WCAG, THE SHARED STANDARD
Regulators and courts converged on one technical yardstick. WCAG 2.2 is current: Level A is the minimum, AA the baseline most sites target, AAA the highest bar.
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What I like the most is the Brightspot toolkit, especially the browser extension. It allows me to audit SEO and accessibility directly on the live site without needing to switch back to the admin dashboard, which saves me time and speeds up my workflow.
Nacsaj I., G2 reviewer
What our audits cover
Every audit runs automated and manual checks against WCAG 2.2, across both Level AA and Level AAA criteria.
Automated + manual review
An automated scan across priority templates and page types, plus manual review of what automated tools miss.
Assistive technology testing
Screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation, screen magnification and voice control.
Color contrast & semantic structure
Focus order, headings, landmarks and ARIA, reviewed against WCAG success criteria.
Design-system & component audit
Buttons, forms, modals, navigation and carousels, checked against every state.
Content audit
Heading hierarchy, alt text, link and button text, readability, and accessible-document review (PDFs, downloadable forms).
VPAT / ACR preparation
Conformance documentation ready for procurement, when you need one.
Brightspot integrates accessibility throughout its CMS platform and delivery processes. The focus spans design, development, content creation and QA, ensuring inclusive digital experiences from the ground up.
Service phases
The structure mirrors the content lifecycle we already use across Creative Services: audit, plan, create, launch and manage, applied to accessibility.
Audit & assess
Automated and manual WCAG 2.2 review, assistive-tech testing, content and design-system audit.
Plan & roadmap
Prioritize findings, set AA and AAA targets by page type, align to your release cycles.
Remediate
Fix components, templates and content to meet the target conformance level.
Validate
Re-test with automated tools, assistive tech, and users with disabilities where scope allows.
Train & enable
Equip your team to publish and design accessibly going forward.
Manage & monitor
Ongoing scanning, spot-audits and remediation as standards evolve.
AA and AAA: What the certifications mean
LEVEL AA · THE BASELINE
The standard most regulations and legal settlements reference. We treat AA as the target for every engagement, across the full site.
LEVEL AAA · THE DIFFERENTIATOR
Higher-effort, higher-impact criteria like enhanced contrast, signlanguage alternatives and extended audio description. W3C doesn’t recommend AAA sitewide, so we apply it selectively, to the pages or criteria you choose.
Engagement models
Audit & roadmap
A focused audit and roadmap. The right entry point if you’re not ready to commit to remediation yet, or need a VPAT for a specific deal.
Audit + remediation project
Fixed-scope engagement covering Audit through Train, sized to a defined set of templates, pages or components.
Accessibility retainer
Recurring monitoring, quarterly re-audits and always-on remediation support. Pairs naturally with our publishing and SEO retainers.
Semantic structure, alt text and clean markup that make a site accessible are the same things that make it legible to search engines and AI crawlers.
More services to help you thrive
Brightspot’s agentic AI services help enterprises automate content operations with AI agents — from AI-powered content migration and LLM readiness to custom agent development, governance and localization at scale.
Brightspot manages updates, upgrades, security patches, storage, bandwidth and more, allowing you to focus on creating exceptional experiences for your customers.
In under 100 days, you can smoothly migrate and establish your own content experience on Brightspot. From delivery and development to creative expertise, our delivery and services teams are equipped to handle even the most complex migrations. We can oversee every detail, ensuring you peace of mind.
Accessibility questions, answered
AA is the baseline most regulations and legal settlements reference. We treat it as the target for every engagement, across the full site. AAA covers higher-effort, higher-impact criteria like enhanced contrast, signlanguage alternatives and extended audio description. W3C doesn’t recommend AAA sitewide, so we apply it selectively, to the pages or criteria you choose.
An automated scan across your priority templates, plus manual review of what automated tools miss: assistive technology testing, color contrast and semantic structure review, a design-system and component audit, and a content audit covering alt text, heading hierarchy and accessible documents. You get a prioritized findings report, scored by WCAG success criterion, severity and remediation effort.
Both. The same designers and editors who audit your site also remediate it, so fixes land directly in your design system and your content.
They overlap more than people expect. Semantic structure, alt text and clean markup that make a site accessible are the same things that make it legible to search engines and AI crawlers.
An audit findings report, a VPAT / Accessibility Conformance Report, a remediation roadmap, updated designsystem components and documentation, edited content and alt text, an accessible document set, publisher guidelines, training materials, and monitoring reports plus an accessibility statement.