Manually refreshing a Brightcove video


When you configure the Brightcove ingestion, Brightspot imports (and refreshes) videos at the specified import frequency. For example, if the import frequency is five minutes, Brightspot automatically refreshes the video and metadata every five minutes. You can also manually refresh a video by using the following procedure.

To manually refresh a video from Brightcove:

  1. Search for and open the imported video.
  2. In the Brightcove widget, do one of the following:
    Brightcove widget Brightcove widget
    Brightcove widget
    • Click Force Read From Brightcove—Re-imports the title and description from Brightcove, unless you manually modified them. For example, if you modified a video's description in Brightspot but not the title, this re-import retrieves the title but not the description.
      Re-importing Brightcove metadata Re-importing Brightcove metadata
      Re-importing Brightcove metadata
    • Click Force Read Images From Brightcove—Re-imports the video, poster, and thumbnail, unless you manually modified them. For example, if you modified a video's thumbnail in Brightspot but not the poster, this re-import retrieves the poster but not the thumbnail.
      Re-importing Brightcove images Re-importing Brightcove images
      Re-importing Brightcove images

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