Sending messages to external services


Brightspot can send messages to external services, such as a listserv or Slack channel. Editors subscribed to those services receive the corresponding messages.

To send messages to external services:

  1. Click menu> Admin > Sites & Settings > Sites > Global.
  2. Click search, located to the left of more_horiz, and type System Notifications. A form appears.
  3. Under System Notifications, click add_circle_outline. A form appears.
  4. Under Delivery Methods, click add_circle_outline and select one of the following:

    • Email—In the form that appears, enter the email for the messaging service (such as a listserv address), or create a new one.
    • Microsoft Teams—In the form that appears, select the team and channel.
    • Slack—In the form that appears, select the workspace and channel, or create new ones. Brightspot sends a verification message to the destination.
    • Text—In the form that appears, enter the phone number for the messaging service, or create a new one.

    Repeat to add additional delivery methods.

  5. Under Subscriptions, click add_circle_outline. A form appears.
  6. From the Topic list, select one of the available topics.
  7. Using the following resources, complete the subscription for the selected topic:

  8. Click Save.
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