Many companies believe the effort to migrate to a new content management system (CMS) will not yield positive ROI. However, this short-sighted misconception has saddled marketing, corporate communications, and other critical content creators with antiquated platforms that make content delivery longer, more expensive, and less efficient.
Overall, legacy systems can hurt businesses because they diminish content value, are riddled with hidden costs, and aren't flexible. Find out more about these challenges and how you can overcome them below.
Legacy CMS Systems Diminish Content Value
According to Gartner, 7.4% of marketing budget was allocated to content creation in 2017. To make the most of this investment, companies must develop, edit, and publish content quickly—especially in industries such as the media, where sharing content at break-neck speeds is the status quo. Any delays in publication dramatically decrease the value of the 7.4% of the marketing budget spent on developing quality, timely content.
Unfortunately, Legacy CMS platforms often prevent companies from streamlining their content creation and distribution process. These outdated systems are code-heavy and require extensive IT resources for even the simplest of updates. Content developers are always being stalled or interrupted and the constant trickle-down prevents IT from tackling more substantive problems, causing unnecessary frustration and bottlenecks.
Legacy Systems Are Riddled with Hidden Costs
According to IDC, more than 75% of most IT budgets are geared towards simply maintaining existing CMS systems. When it comes to expenses like leveraging external consultants, ascertaining the hard costs are simple. Internal resources, however, are different.
The responsibilities of any IT department extend well beyond a CMS, so putting 75% of their time into maintenance of a system distracts them from other core projects. According to the IDC estimates, companies spending as little as $500,000 on IT each year would spend $350,000 of their budget on system maintenance.
Take the state of Georgia for example. When the peach state decided to kick its legacy platform to the curb, they projected they would save over $5 million dollars in five years.
Legacy Systems Are Not Flexible
Many legacy CMS systems were designed before the concept of micro-services entered the popular lexicon. Not only are these outdated platforms difficult to use, but they make delivering across channels complicated. The combination of an un-empowered content team with inefficient processes halts the creative process, decays relevant content from being published, and results in an inferior cross-channel experience for consumers.
Modern solutions, on the other hand, streamline the publication and distribution process and leverage APIs and native connections to integrate seamlessly into an organzation's current martech stack. Changes can be made quickly and easily without requiring a development background. In addition, an intuitive back-end experience and native omnichannel capabilities make content simple to create, optimize, and distribute.
A Modern Business Requires a Modern CMS
Justifying a legacy CMS replacement can be difficult. There is not always a clean ROI model that shows exclusively in dollars and cents that the upgrade is financially responsible. This is especially true in an environment where many market leaders charge millions of dollars in implementation fees. However, newer market entrants—such as Brightspot—have bucked the system by providing faster more cost effective solutions.
Bottomline: the efficiency of modern CMS options, coupled with the fact that you no longer have to pay a premium to get the technology you need, means the business benefits associated with replatforming are substantial.
Overall, a modern CMS empowers efficient operations by leveraging:
- Lean architecture with an ultra-modern codebase
- Unified search that makes it easy to find anything, anywhere
- Front-end freedom of choice (aka headless and decoupled)
- Rich text editing with word processing-like functionality and customizable workflows
- Native multi-channel publishing
- Lightweight API-centric integrations
- Built in digital asset management, personalization capabilities, and video
- the ability to take you from handshake to go live in 90 days or less
With many choices available, selecting the right CMS can be confusing. Understanding your business needs, evaluating several offerings, and doing a thorough evaluation will help reduce the number of options for you while ensuring you select the right vendor.
What You Need to Know