Knowledge management

CMS for knowledge base

Manage your online library of information in a system that's built to support varied and unique content types and specific permissions.

Whether it's providing in-depth documentation, support portals to internal and external audiences or even help desks, Brightspot provides your team with a secure and reliable solution that makes managing large repositories of content simple.

Documentation

Guides

FAQs

User manuals

Help desks / support portal

Reference work

Trusted by leading brands

Check out Brightspot's Knowledge Management Solution

New Zealand's favorite mobile brand powers knowledge base with new CMS

Vodafone New Zealand turned to Brightspot to help migrate from its legacy Drupal CMS to a dynamic content platform that would allow the telecommunications leader to deliver a transformative customer and corporate experience.

Read the case study

12x

faster content load times
Janes

5 months

ahead of schedule implementation
Janes

>250,000

supporting documents housed
Janes

The knowledge management features you need

Modular content

Create once, distribute everywhere. With modular content, any asset can be repurposed and reused, saving your teams valuable time and money.

Permalink/redirect management

Enjoy auto URL creation, plus 1:1 redirects on any asset. Need to sunset content? Easily handle vanity redirects and wildcards right from the CMS.

Scheduled content

Complete a large series of back-end updates to your documentation without affecting the live site, then schedule those changes to go live when your team is ready.

Integrated search

Search from anywhere in the CMS to locate content both in and out of the Brightspot platform (including documents from Google Drive or other repositories).

Version control

Ensure only the most accurate content is displayed on the live site with collaborative editing and revisions while retaining full version history of any changes.