User Conference

2024 schedule of events


Breakfast & Registration

8:00 a.m. - 9:00 a.m.

Opening Keynote: Speed, Adaptability and Ease Light the Path Ahead

9:00 a.m. - 9:45 a.m.

Brightspot CEO Raleigh McClayton kicks off this year’s User Conference with a look at what today’s content and technology innovators need to deliver brilliant, modern digital experiences.
Raleigh McClayton, Brightspot Chief Executive Officer
Raleigh McClayton
Brightspot CEO

Where Next?: Previewing Brightspot’s Product Roadmap

9:45 a.m. - 10:30 a.m.

Join Brightspot President and Co-founder David Gang for an in-depth look at the latest features and enhancements available with the platform today and what’s coming next with the Brightspot CMS.
Image of Brightspot founder and CEO, David Gang
David Gang
President and Co-founder, Brightspot

Networking Break

10:30 a.m. - 11:00 a.m.

Breakout Sessions

11 a.m. - 11:45 a.m.
Platform Showcase: Content Creation Without the Complexity

Today’s content teams need to move at pace and deliver content to different audiences across devices and channels. Including powerful integrations with OpenAI, Shopify and Google Drive, the latest Brightspot features have been carefully designed to meet those needs. Get a look at how Brightspot CMS is built to make content delivery faster and easier with Brightspot

Introducing Platform Extensions: Optimize and Extend the Power of Your CMS Instance

Brightspot comes with all the features you need to run an enterprise-grade digital experience. At times, organizations need to extend Brightspot further to fit more specific use cases. Brightspot offers those features as platform extensions. Go deeper with Phil Klotzkin, Brightpot’s VP of Product Management, and Lee Teague, Senior Vice President of Engineering. This session will also include an opportunity to delve deeper into the tools and resources available for the Brightspot developer community with our new Dev Portal.
Phil Klotzkin
Vice President, Product Management
image of Brightspot employee Lee Teague
Lee Teague
Senior Vice President, Engineering


12:00 p.m. - 1:00 p.m.

The Future of Digital Experiences: Digital Innovation Needs Vision and Continuous Execution

1:00 p.m. - 1:45 p.m.

Constellation Research’s Vice President and Principal Analyst Liz Miller delivers keynote remarks on an ever-changing and fast-evolving digital landscape, and what it takes to craft the most exceptional and innovative customer experiences.
Liz Miller
Vice President and Principal Analyst,
Constellation Research

Customer Panel: The Real-World Impact of Stellar DX

2:00 p.m. - 2:45 p.m.

Hear from a panel of fellow Brightspot CMS users about what exceptional digital experiences mean—and look like—across their respective industry sectors and use cases.
David Biderman
Senior Manager, Technical Product Manager,
Amazon PR and Public Policy, Amazon

Round Tables

3:00 p.m. - 4:30 p.m.

Ask questions and share insights with your peers and members of the Brightspot team around hot topics like personalization and segmentation, A/B testing, scaling for high-traffic events, content analytics, workflows and more.

Happy Hour

4:30 p.m. - 6:30 p.m.

Breakfast & Registration

8:00 a.m. - 9:00 a.m.

Customer Panel: AI—What Next Now We’ve Surfed AI’s “Hype Wave”?

9:00 a.m. - 9:45 a.m.

Whether you’re a developer, marketer or content creator, everybody’s talking AI: what it means, what are the opportunities, what are the risks? Hear from our panelists about how AI is impacting, changing and challenging their businesses and their content approaches.

Breakout Sessions

10 a.m. - 10:45 a.m.
Platform Spotlight: Explore Brightspot CMS’s AI Capabilities

Take a guided tour of the Brightspot platform’s latest AI innovations, including an in-CMS integration with OpenAI as well as a suite of powerful new features in development to incorporate AI tools for search, asset and tag management, and more.
Developer Workshop: Unlocking the Power of AI

Join a team of senior Brightspot engineers for a discussion about the different ways to integrate, train and extend artificial intelligence both in and outside of the platform experience.

Breakout Sessions

11 a.m. - 11:45 a.m.
Harnessing Creativity for Business Transformation

Brightspot VP of Creative Services Rob Irvine leads a discussion about solutions that extend beyond delivery and implementation, including a suite of design, content and strategic offerings to help customers realize their digital and customer experience goals.
Rob Irvine
Vice President, Creative Services
Platform Spotlight: Making the Most of Brightspot’s APIs

Hear from Brightspot Chief Architect Dan Slaughter about how to utilize Brightspot’s API-first architecture, including the benefits that come with Brightspot’s recent upgrade to its newest GraphQL API.

image of Dan Slaughter, Software Engineer at Brightspot
Dan Slaughter
Chief Architect, Brightspot


12:00 p.m. - 1:00 p.m.

Unlocking Brightspot's Full Potential: Beyond CMS to Knowledge Management Mastery

1:00 p.m. - 1:45 p.m.

Learn how to make Brightspot your platform across every facet of your content ecosystem. That includes for internal communications, technical documentation, taxonomy management, and numerous other highly nuanced and complex use cases. Join our team for a look at the different ways Brightspot extends beyond what you might expect from a CMS to cover myriad knowledge-management use cases.

Closing Conference Keynote

2:00 p.m. - 2:30 p.m.

Brightspot executive leadership offer some final thoughts and takeaways to conclude the 2024 Brightspot User Conference.