Cloud adoption is a "must-have, must-do" in today’s world, regardless of industry or the size of your organization.
In fact, small to mid-sized businesses (SMBs), which are typically slower to journey to the cloud, are starting to see an uptick in adoption. The cloud outlook in the U.S. last year showed that 78% of SMBs will have strategically adopted cloud computing as their IT infrastructure. That’s compared to an SMB cloud usage rate of just 55% in mid-2019. And now, in the aftermath of COVID-19, the worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total $304.9 billion, according to Gartner.
However, organizations of all sizes can experience various challenges when journeying to the cloud without proper cloud-management tools as well as insight into how resources are being used (or not used) across the business.
Common cloud management challenges
There are several common challenges businesses experience without proper planning and resources when they embark on their digital transformation to the cloud:
- Operational costs: When resources are spread throughout multiple silos and across disparate departments like IT, finance and engineering, organizations will experience cost inefficiencies, redundancies and waste without a way to properly track everything.
- Lack of visibility: Operations can get complicated fast when there’s an outage, and the impact is felt deeper each minute by clients and customers—but with so many moving parts across an organization, it’s hard to quickly pinpoint exactly where issues arise without proper monitoring of performance capabilities.
- Limited agility: Without visibility into operations, it’s also difficult for teams to understand the impact across the organization and therefore properly (and quickly) communicate with other business units what happened and when; this can limit a team’s agility and make any potential issues stretch on longer than needed.
Cloud management with Brightspot
Brightspot provides a flexible platform that fits your size and your needs. Everything remains unique to your digital transformation and cloud journey, but Brightspot technology allows you to optimize the way your business works, while moving quickly—and with flexibility and resiliency.
One key feature to ensuring this is Ops Desk, which gives organizations the insight they need in order to enjoy a more seamless cloud-management environment. It was designed to solve a problem faced by IT professionals in organizations throughout the globe (including our own): how to gain visibility and control across an expanding multi-cloud universe, while staying operationally efficient and nimble in responding to incidents even before these issues impact end users.
Benefits of Ops Desk include:
- Robust, global dashboard: It provides ops teams a dashboard that can help provide visibility across the cloud resources they manage and the events that take place within them. This can help offset operational costs as teams can easily track where different resources have been deployed, how these are being used, and where to optimize.
- Common, unified view: Ops Desk takes an organization's existing infrastructure and consolidates everything into a single user experience, making ops teams more efficient, while also building up intelligence and metadata to quickly alert you to incidents (where they’re happening and how to reconcile them)—all in a common view. This can also help improve performance and reduce overhead longer term.
- Elevated collaboration: Collaboration and communication are made easier with Ops Desk, allowing teams to search for events or incidents by making notes that can be used to communicate insights or other relevant information to the larger team, so that a fix can be readily researched and resolved.
No matter your organization’s size and no matter where you’re at with your modernization efforts, a dashboard that provides a common view to ease and elevate collaboration is a win.
These benefits mean organizations can speed up their transformation efforts in the cloud instead of being slowed down by silos and limited agility. It’s key to remember that you can start small when it comes to cloud management; your cloud operations can grow as you grow, but it’s best to start early than to fall behind.