Brightspot CMS User Guide

If you lose the authentication device


If you lose the device with the authenticator app, you cannot log in to Brightspot. In addition, if the person who has (or stole) your device also knows your username and password, that person can log in to your account.

If you lose the device with the authenticator app, ask your Brightspot administrator to reset your authentication code. For details, see Reset two-factor authentication.

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