Brightspot CMS User Guide

Notifications


Brightspot can send you a notification when certain events occur, such as when someone publishes an asset or completes a translation.

Overview of Brightspot notifications

During the course of a day, thousands of events occur throughout Brightspot. Editors publish assets, comment on assets, complete assignments, edit graphics, and much more. For each event, Brightspot can emit a message, and editors can retrieve those messages over email, text messaging, or other messaging platform.

Because there are so many different types of messages, Brightspot organizes them into the following topics:

  • Assignment Desk—Includes messages about new or updated assignments and pitches.
  • Conversation—Includes messages about conversations containing editors' names.
  • Publish—Includes messages about publishing, such as when an asset is pushed to a web server for visitors to view.
  • Translation—Includes messages about translation jobs, such as when a translation starts, ends, or fails due to an error.
  • Workflow—Includes messages triggered when assets transition through a workflow.

Editors create subscriptions to these topics, specifying for each desired delivery methods. For example—

  • Harrison creates a subscription for publishing articles to the site brightspot.com via text message.
  • Olivia creates a subscription for receiving notifications via email when she is mentioned in a conversation.
  • Alma creates a subscription for translation jobs that fail via browser notification.

The following diagram is an example of the relationship between events, topics, and subscriptions.

Notification overview Notification overview

Brightspot periodically runs a job that delivers the message to the subscribers using the requested delivery method. Brightspot removes a message from the queue after each subscriber received the message or failed to receive the message after a certain number of attempts. The messages stay in the queue until purged by another job.

Previous Topic
Configuring Conversation
Next Topic
Integrating a text messaging service
Was this topic helpful?
Thanks for your feedback.
Our robust, flexible Design System provides hundreds of pre-built components you can use to build the presentation layer of your dreams.

Asset types
Module types
Page types
Brightspot is packaged with content types that get you up and running in a matter of days, including assets, modules and landing pages.

Content types
Modules
Landing pages
Everything you need to know when creating, managing, and administering content within Brightspot CMS.

Dashboards
Publishing
Workflows
Admin configurations
A guide for installing, supporting, extending, modifying and administering code on the Brightspot platform.

Field types
Content modeling
Rich-text elements
Images
A guide to configuring Brightspot's library of integrations, including pre-built options and developer-configured extensions.

Google Analytics
Shopify
Apple News